Do you see the little difficulty button near the top right corner of the window? It should look like a skull. If so, try clicking it to switch the Dungeon Journal to heroic difficulty for the ZA/ZG boss that you're looking at.
ZA/ZG are heroic-only, and you may have it set to normal.
http://www.euwowgold.fr/
If that doesn't work for you, please open a support request ticket.
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